1.2. You should read the Terms carefully, if you do not agree with them and/or cannot accept them, please do not use, visit or access the Website.
1.3. These Terms may be changed by us from ,me to ,me for any reason (including compliance with applicable legislation or requirements of regulators). Current version of the Terms will be available on the Website. If you con,nue to use the Website aPer such changes come into effect you are deemed to have accepted such changes to the Terms.
1.4. Zelda Company B.V is operated by Zelda Company B.V., a company registered under the laws of Curacao under registration number 159.
1.5. Reference to “you”, “your”, “customer”, “user” or “player” shall mean any person using the Website or any services available thereon and/or any registered customer of the Website.
1.6. Reference to “games” shall mean Casino, Live Casino, Sportsbook, cards, and other games as may from ,me to ,me become available on the Website. Zelda Company B.V reserves the right to add and remove Games from the Website at its own discretion.
2.1. Legal requirements
2.1.1. Reference to the “Account” shall mean an account registered by you on the Website aPer accepting and agreeing to these Terms. By registering an Account you declare that you are over 18 years of age or of a higher minimum legal age as stipulated in the jurisdiction of your residence under the laws applicable to you. It is your sole responsibility to know whether the services available on the Website are legal in the country of your residence. Persons who are under age of 18 years are not allowed to use the Website and/or any services available on it.
2.1.2. You are not allowed to register on the Website and use our services if you are a resident of Aruba, Australia, Bonaire, Curacao, France, Iran, Iraq, Netherlands, Saba, Spain, St Maarten, Sta,a, U.S.A or the U.S.A dependencies, United Kingdom. We reserve the right to refuse customers from any other countries over and above the aforementioned jurisdictions at our own discretion.
2.2. Registration of Account
2.2.1. In order to place bets, play games and deposit money you need to register the Account on the Website.
2.2.2. To register the Account, you must provide complete and up-to-date informa,on including a mobile number, e-mail address, username, password and other mandatory information requested on the registration form.
2.2.3. By registering the Account on the Website you agree to specify your legal name. We may take action to check the accuracy of the information you provide. You’re not allowed to change this data, but there are cases in which you can individually request for changing of data by contacting Website customer support, such as an honest mistake etc.
2.2.4. If you choose, or you are provided with a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We are not responsible for any abuse or misuse of your Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party. We will never ask you to reveal your password and will never initiate contact with you to ask you for the memory joggers associated with your password.
2.2.5. Employees, former employees of service providers and/or affiliated persons are not permifed to register the accounts on the Website and cannot exploit the services and promotions available on it. Same rules apply to family members of the above mentioned. Violation of this rule will result in the account being permanently closed and the referred accounts will be considered as fraudulent. Any winnings derived from such activities will be deemed as forfeited by the account holder and only the deposited amount will be returned to the account holder.
2.2.6 You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or giPing in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form
2.3. Account issues
2.3.1. If you forget your password or think that somebody knows details of your personal data, moreover if you suspect that another user is taking an unfair advantage through cheating or collusion you must report the suspicion to us.
2.3.2. We reserve the right to declare any bet or transaction void partially or in full if we, at our own discretion, would deem it obvious that any of the following circumstances have occurred:
the Account holder or people associated with the Account holder may directly or indirectly influence the outcome of an event;
the Account holder and or people associated with the Account holder are directly or indirectly avoiding the rules of the Website;
the result of an event or the bet has been directly or indirectly affected by criminal activity;
the odds of an event have significantly been changed due to a public announcement in relation to the event;
bets have been placed that would not have been accepted otherwise, but they were accepted during periods when the Website have been affected by technical problems;
due to an error, such as a mistake, misprint, technical error, human error, force majeure or otherwise, bets have been offered, placed and or accepted due to this error.
2.3.3. When we close or suspend an Account for whatever reason, we reserve the right to close any future Accounts that may be registered by the same person, device, address, or that may use the same payment wallets or credit cards and void/cancel all bets and transac,ons of that Accounts.
2.3.4. We offer two-factor authen,ca,on (2FA) as addi,onal protec,on from unauthorized use of your Account. You are responsible for keeping your login informa,on confiden,al and making sure it cannot be accessed by another person.
2.4. By registering the Account on the Website you undertake, declare and warrant that:
2.4.1. You are over 18 years of age or such higher minimum legal age of majority as s,pulated in the laws of jurisdic,on applicable to you and, under the laws applicable to you, you are allowed to par,cipate in the Games offered on the Website.
2.4.2. You will use this Website and your Account solely and exclusively for the purpose of your genuine par,cipa,on in the Games and not for any financial or other opera,ons; your par,cipa,on in the Games will be strictly in your personal non-professional capacity for recrea,onal and entertainment reasons only.
2.4.3. You par,cipate in the Games on your own behalf and not on behalf of any other person;
2.4.4. You are not resident in Curacao, France, Iran, Iraq, Netherlands, North Korea, Singapore, Spain, St Maarten, Sta,a, U.S.A or the U.S.A dependencies, Ukraine, United Kingdom.
2.4.5. All informa,on that you provide to Zelda Company B.V is true, complete, and correct, and that you shall immediately no,fy us of any change of such informa,on.
2.4.6. You are solely responsible for repor,ng and accoun,ng for any taxes applicable to you under relevant laws for any winnings that you receive from Zelda Company B.V.
2.4.7. All money that you deposit into your Account is not tainted with any illegality and, in par,cular, do not originate from any illegal ac,vity or source.
2.4.8. You understand that by par,cipa,ng in the Games you take the risk of losing money deposited into your Account.
2.4.9. You shall not be involved in any fraudulent, collusive, fixing or other unlawful ac,vity in rela,on to your or third par,es’ par,cipa,on in any of the Games and shall not use any soPware- assisted methods or techniques or hardware devices for your par,cipa,on in any of the Games. Zelda Company B.V hereby reserves the right to invalidate or close your Account or invalidate your par,cipa,on in a Game in the event of such behavior.
2.4.10. In rela,on to deposits and withdrawals of funds into and from your Account, you shall only use credit cards and other financial instruments that are valid and lawfully belong to you.
2.4.11. The computer soPware that we make available to you is owned by Red Tiger or other third Par,es and protected by copyright and other intellectual property laws. You may only use the soPware for your own personal, recrea,onal uses in accordance with all rules, terms and condi,ons hereby established and in accordance with all applicable laws, rules and regula,ons.
2.4.12. Games played on the Website should be played in the same manner as games played in any other seJng. You shall be courteous to other players and representa,ves of Zelda Company B.V and shall avoid rude or obscene comments, including in chat rooms.
3.1. You can sign up (register) and use only one Account on the Website.
3.2. Only one Account for each household, IP address and computer or device is allowed. If two or more users share the same household, IP address and computer or device we must be informed by the respec,ve Accounts’ holders in advance.
3.3. If you sign up or afempt to register more than one Account, for whatever reason, we may block or close any or all of your Accounts at our discre,on. We may also void all the bets that have been placed in the duplicate Accounts, block bonuses and giPs and void withdrawal requests. In addi,on, any returns, winnings, or bonuses have been gained or accrued during the duplicate account lifecycle will be forfeited from you.
4.1. When the outcome of a Game you par,cipate in becomes determined or, where applicable, Zelda Company B.V has confirmed the relevant result of an event and sefled the markets; all winnings will be available on your Account.
4.2. If Zelda Company B.V mistakenly credits your Account with winnings that do not belong to you, whether due to a technical or human error or otherwise, the amount will remain property of Zelda Company B.V and the amount will be deducted from your Account. If prior to Zelda Company B.V becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and ac,ons that may be available at law, the mistakenly paid amount will cons,tute a debt owed by you to Zelda Company B.V In the event of an incorrect credi,ng, you are obliged to no,fy Zelda Company B.V immediately.
4.3. Zelda Company B.V will carry out addi,onal verifica,on and iden,fica,on procedures for any withdrawal or reserves the right to carry such verifica,on procedures at any level of withdrawals. All transac,ons will be checked to prevent money laundering.
5.1. To have a possibility to place bets and play for real money you have to deposit money into your Account. You can deposit at any ,me online by using your debit or credit card, e-wallet, via a bank transfer or via all available deposit methods. All available deposit methods you can find in “Deposit page” on the Website. Cash or cheques are not an accepted method of deposit. Please note that some of the methods may not be available in some countries.
5.2. We accept payments in various currencies. Any payment received by Zelda Company B.V in a currency other than the currency of your Account will be converted into the currency of your Account, at the prevailing exchange rate. Please note that any exchange premiums are payable by you.
5.3. Zelda Company B.V reserves the right to use addi,onal procedures and means to verify your iden,ty (KYC) when effec,ng deposits into an Account and to close an Account if you fail to send these documents to Zelda Company B.V
5.4. Zelda Company B.V does not grant any credit for the use of its services.
5.5. By deposi,ng you confirm that all deposits are authorized and you won’t try to decline them or take any ac,on which will cause such payment to be reversed by the third party, in order to avoid any legi,mate liability.
5.6. As a preven,on of money laundering, a deposit must be wagered at least once before a withdrawal can be made. Please note that if wagering requirements are in place, the wagering requirement needs to be respected before a withdrawal is requested.
5.7. Zelda Company B.V doesn’t allow making 3rd party deposits (by a friend, rela,ve, partner, wife or husband). All payments have to be made from an Account/system or credit card that is registered on the Account holder. If the 3rd party deposits are no,ced all winnings will be forfeited and sent back to Zelda Company B.V and the deposit will be returned to the righpul owner of an Account/ credit card. If banking transfer requires a charge while returning money back to the righpul owner it will be paid by a receiver.
6.1. You have to provide your KYC documents, credit card pictures (both sides, front and back. The card number should be with the first 6 and last 4 digits of the card clearly readable, while the remaining digits of the card number and CVV / CVC code should not be visible) and bank statement, copy of a personal iden,fica,on document, proof of address, proof of ownership of any other used payment method when claiming the withdrawal for the first ,me. Addi,onal requirements depending on payment channels will apply.
6.2. Zelda Company B.V reserves the right to change the maximum allowed sum for each payment system per one transac,on at any ,me and without prior no,fica,on.
6.3. A withdrawal request will not be processed un,l all wagering requirements have been met.
6.4. It will not be possible to withdraw funds marked as “Bonus”, as well as funds stuck in an aborted game.
6.5. Zelda Company B.V. has the right to refuse withdrawal if the total bet amount is less than the amount of the last deposit. You have to turn over the ini,al deposit at least one ,me before being able to withdraw.
6.6. All withdrawal requests are processed within two (2) banking days, but there are cases where these ,ming can be longer, depending on payment channels, addi,onal account checks and public holidays.
6.7. A user cannot withdraw funds in excess of his/her Account balance.
6.8. Withdrawals will be made to your bank account or other withdrawal methods available to you in “Cashier”. The withdrawals are processed by the method used by the user to deposit funds into Account balance.
6.9. When a withdrawal is cancelled, the funds are returned back to your Account and you can make use of those funds accordingly on the Account. Zelda Company B.V does not assume any
responsibility for any funds lost during gameplay following a withdrawal cancella,on either by you or by us.
6.10. Please be advised that our products are consumed instantly during gameplay. Thus, we cannot provide refunds, returns of monies, or cancella,on of the requested service when playing. If you play a Game with real money, the money will be drawn from your Account instantly.
6.11. You may only withdraw the maximum amount of Euro 10,000 (or the equivalent in your Account currency) in any 24 hour and maximum amount of Euro 50,000 (or the equivalent in your Account currency) in a 30 days period unless a larger amount has been agreed by us.
6.12. Prior to accep,ng a withdrawal we may request that you provide legal iden,fica,on for example cer,fied copies of passports, ID cards or other such documenta,on as we feel is required in the circumstances. We may also carry out phone verifica,on, face verifica,on or other such verifica,on as is required to ensure that you are who you say you are.
6.13. You can only have one pending withdrawal (ie. requested but not processed) per payment method at any one ,me. Furthermore, depending on the method used, you can make only one withdrawal request per 24 hours period.
6.14. If you win more than Euro 50,000 (or the equivalent in your Account currency), Zelda Company B.V reserves the right to divide the payout into monthly instalments of maximum Euro 50,000 (or the equivalent in your Account currency), un,l the full amount is paid out. All progressive jackpot wins will be paid in full.
6.15. The maximum daily winning amount for one Customer cannot exceed Euro 100,000 or the equivalent in your Account’s currency. The “day” means the ,me between 00:00 GMT and 23: GMT.
7.1. You may close your Account at any ,me and request a withdrawal of the balance of the Account, subject to the deduc,on of relevant withdrawal charges. To close your Account, you must first cancel any open bets if applicable, and contact the Website customer support. The effec,ve closure of the Account will correspond to the termina,on of Zelda Company B.V In case the reason behind the closure of the Account is related to concerns about possible gambling addic,on you shall inform Zelda Company B.V
7.2. The method of repayment will be at our absolute discre,on.
7.3. Zelda Company B.V reserves the right to close your Account and to refund to you the "Available to withdrawal” balance, subject to the deduc,on of relevant withdrawal charges, at Zelda Company B.V;s absolute discre,on and without any obliga,on to state a reason or give prior no,ce.
7.4. Zelda Company B.V reserves the right to cancel and remove any bonus amount awarded to you if not been used within 1 month from the date awarded.
7.5. Zelda Company B.V reserves the right to refuse a withdrawal claim in case of fraud, in which case an Account will be suspended and the payment not processed.
7.6. Zelda Company B.V will review all player Accounts and classify them at its discre,on. Once a player is classified as a “bonus hunter” or “bonus abuser”, all winnings and bonuses will be void and the Account will be suspended and the payment not processed.
9.Crashed & Aborted Games
9.1. Criminal Ac,vity
In the case when any irregularity (including a suspicion of afempted money-laundering or fraud) has been no,ced, Zelda Company B.V reserves the right to close Accounts and/or report about criminal or other suspicious ac,vi,es provided through one or mul, Accounts to the relevant exis,ng regulatory or law enforcement authori,es. All offenders’ Account balances will be blocked, withdrawals will be void, deposits and winnings will be forfeited.
9.2. Collusion and chea,ng
Zelda Company B.V is eligible to disable users Accounts and forfeit their Account balances (including deposits and winnings) if they will be no,ced of gaining, afemp,ng to gain an advantage of trading informa,on of their cards or establishing a collusive agreement with other users to take an unfair advantage. These advantages may consist of chip dumping and transfer, discussing a hand during play, mul,ple using a single Account, soP playing. Zelda Company B.V provides the rigorous examina,on of play by both manual and automated ways and inves,gates all related user complaints. In addi,on, Zelda Company B.V provides proac,vely and randomly examining gameplays and Accounts.
9.3. Fraudulent ac,vity
Once Zelda Company B.V no,ced a fraudulent, unlawful, dishonest or improper ac,vity (including using the VPN, proxy or similar service that masks or manipulates the iden,fica,on of your real loca,on, or making bets, wagers or poker play through a third party or on behalf of a third party) on the Website, we are eligible to block user’s Account with forfei,ng of all Account balances without prior no,fica,on. In such cases, Zelda Company B.V reserves the right to report fraudulent ac,vity to exis,ng regulatory and law enforcement authori,es including but not limited to banks, credit card companies and/or any person or en,ty that has the legal right to such informa,on, and/or taking legal ac,on against such user.
10.1. As part of your use of the Website, Zelda Company B.V may provide you with a chat facility, which is moderated by us and subject to controls. We reserve the right to review the chat and to keep a record of all statements made on such a facility. Your use of the chat facility should be for recrea,onal and socializing purposes, and is subject to the following rules.
10.2. You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred, or profanity.
10.3. You shall not make statements that are abusive, defamatory or harassing or insul,ng to the Website or Zelda Company B.V
10.4. You shall not make statements that adver,se, promote or otherwise relate to any other online en,,es.
10.5. You shall not make statements about Zelda Company B.V the Website, or any other Internet site(s) connected to Zelda Company B.V. that are untrue and/or malicious and/or damaging to Zelda Company B.V
10.6. You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the relevant regulatory or law enforcement authority.
10.7. In the event if you breach any of the above provisions rela,ng to the chat facility, Zelda Company B.V shall have the right to remove the chat room or immediately terminate your Account. Upon such termina,on, Zelda Company B.V shall refund to you any funds which may be in your Account over and above any amount which may be owing to us at such ,me (if any).
11.1. Zelda Company B.V is not liable for any down,me, server disrup,ons, lagging, or any technical or poli,cal disturbance to the gameplay. Refunds may be given solely at the discre,on of Zelda Company B.V
11.2. Zelda Company B.V shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connec,on with Website or its content, including without limita,on, delays or interrup,ons in opera,on or transmission, loss or corrup,on of data, communica,on or lines failure, any person's misuse of the Website or its content or any errors or omissions in content.
11.3. In the event of a casino system malfunc,on, all wagers are void.
11.4. In the event a Game is started but miscarried because of a failure of the system, Zelda Company B.V shall refund the amount wagered in the Game to you by credi,ng it to your Account or, if an Account no longer exists, by paying it to you in an approved manner; and if you have an accrued credit at the ,me the Game miscarried, credit to your Account the monetary value of the credit or, if an Account no longer exists, pay it to you in an approved manner.
12.1. Zelda Company B.V reserves the right to assign or otherwise lawfully transfer its rights and obliga,ons under the Terms. You shall not assign or otherwise transfer your rights and obliga,ons under these Terms.
13.1. If you have a complaint, you can email to the Website customer support at [email protected]
13.2. Zelda Company B.V will use best efforts to resolve a reported mafer promptly.
13.3. If you have a query with regard to any transac,on you may contact Zelda Company B.V at [email protected] with details of the query. We will review any queried or disputed transac,ons. Our judgment is final.
14.2. A printed version of these Terms and of any no,ce given in electronic form shall be admissible in judicial or administra,ve proceedings based upon or relate to these Terms to the same extent and
subject to the same condi,ons as other business documents and records originally generated and maintained in printed form.
14.3. If any provision of these Terms is held to be illegal or unenforceable, such provision shall be severed from these Terms and all other provisions shall remain in force unaffected by such severance.
14.4. In case of inconsistency of textual content between language versions, the English version of the Website shall prevail.
14.5. These Terms are governed by the laws of Curacao and the par,es agree to the jurisdic,on of the Curacao courts and to the rules of arbitra,on in accordance with applicable law.
15.1. We are the sole owners of the trademark Zelda Company B.V and the Zelda Company B.V logo. Any unauthorized use of the Zelda Company B.V trademark and the Zelda Company B.V logo may result in prosecu,on.
15.2. Shelby Casino is the uniform resource locator of the Website operated by Zelda Company B.V and no unauthorized use may be made of this URL on another website or digital plaporm without our prior wrifen consent.
15.3. Zelda Company B.V is the owner or the righpul licensee of the rights to the technology, soPware and business systems used within this Website.
15.4. The contents and structure of the Zelda Company B.V.’s Website pages belong to Zelda Company B., all rights reserved. The copyright in this Website including all text, graphics, code, files, and links belongs to Zelda Company B.V and the site may not be reproduced, transmifed or stored in whole or in part without our wrifen consent. Your registra,on and use of our system do therefore not confer any rights whatsoever to the intellectual property contained in our system.
15.5. Links to the Website and any of the pages therein may not be included in any other website without the prior wrifen consent of Zelda Company B.V
15.6. You agree not to use any automa,c or manual device to monitor the Website pages or any content therein.
15.7. Any unauthorized use or reproduc,on may be prosecuted
16.1. Every individual promo,on will come with its own set of specific promo,onal terms and condi,ons (the “Promo,onal Terms”) in addi,on to these Terms. You should therefore read these Terms in combina,on with the applicable Promo,onal Terms for any compe,,on, bonus or promo,on you wish to enter.
16.2. By par,cipa,ng in promo,ons you agree to be bound by these Terms and Promo,onal Terms.
16.3. If for any reason, a promo,on does not have the Promo,onal Terms, such promo,on will by default be governed by these Terms.
16.4. Each of the Promo,on Terms regula,ng the implementa,on of any promo,on is independent of the rest of the Terms. In case if one of the provisions being unsuitable or incorrect, the remaining Promo,on Terms remain in force.
16.5. Par,cipa,on in a promo,on will be deemed to cons,tute full and uncondi,onal acceptance of the Terms which includes these Promo,onal Terms and any applicable Promo,onal Terms and that our decisions are final and binding in all respects.
16.6. Zelda Company B.V reserves the right to terminate or cancel any current promo,on without prior no,fica,on. Any user who infringes the Promo,onal Terms will be disqualified from any reward derived from said promo,on.
16.7. Zelda Company B.V has the rights to withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promo,on at its own discre,on.
16.8. Zelda Company B.V has the right to inform users about current promo,ons or any updates by e- mail, SMS, chat, Whatsapp, social media, mobile phone, Internet browser no,fica,on or mobile applica,on.
16.9. Zelda Company B.V disclaims any liability for inaccurate informa,on, whether caused by the Website, user's equipment used in a promo,on, or by human or technical errors related to the submission of entries.
16.10. Bonuses and Bonus money
16.10.1 Zelda Company B.V regularly offers you different bonuses and rewards that are credited to your Account. A bonus at Zelda Company B.V can mean free spins, cashback, free bet, extra money to play directly and the extra money you receive aPer making a deposit. A bonus usually follows with the wagering requirements that have to be met in order to withdraw the funds. In these cases, we recommend you to read the bonus rules before using.
16.10.2. Bonus rules
184.108.40.206. A bonus is awarded the bonus balance.
220.127.116.11. When the wagering requirements for the bonus are met the bonus amount is transferred to the main balance and may be withdrawn at any ,me.
18.104.22.168. If the bonuses are abused by a user, Zelda Company B.V has the right to use puni,ve measures towards him, namely: delete, decline all current bonuses and bonus winnings; to block the user's Account immediately. In that case, Zelda Company B.V disclaims any liability for the withdrawal or compensa,on of the funds that had been on the Account before it was blocked.
22.214.171.124. Any outside bet spread combina,on on Roulefe games covering 24 or more (64%) of the 37 unique number spots on the table. E.g. beJng on Red and Black - covers 36 of the 37 possible outcomes - in this case all winnings and bonuses will be voided.
126.96.36.199. Using bonuses to play games with accumulated benefits in the course of gameplay (Ex: Free Spins meters or other game features unlocked following some gameplay) and coming back to the game following the zeroing-out of the wagering requirements to trigger or unlock the feature and collect the accumulated benefits or related winnings - in this case all winnings and bonuses will be voided.
188.8.131.52. The funds won using bonuses cannot be withdrawn un,l all bonuses are wagered
184.108.40.206. Malfunc,on voids all pays and plays. Zelda Company B.V has a right to withdraw any winnings caused by malfunc,on up to the latest deposits.
220.127.116.11. Users should read and be aware of any applicable bonus policy and follow its terms in order to receive the bonus.
18.104.22.168. All bonuses have an expiry date. The standard expiry date for bonus money is 30 days. The expiry date can differ for specific bonuses. In such an event, the expiry date will be indicated in the relevant bonus’ terms and condi,ons. BeJng requirements need to have been fulfilled at the expiry date. We may cancel or debit bonus credit from the player Account aPer the expiry date.
22.214.171.124. The standard beJng requirement for casino bonus money is 30 ,mes the bonus amount received and for sportsbooks it is 15 ,mes the bonus amount received. This may differ for specific promo,ons provided that it is specified accordingly in the relevant terms and condi,ons.
126.96.36.199. The wagering requirements of a bonus means the total amount of bets you must stake before the bonus and any accrued winnings are transferred into your cash balance and can be withdrawn. The wagering requirements for each bonus are set out in the specific terms for the bonus and will be expressed as a mul,ple of the bonus amount, or of the bonus plus the deposit amount. The wagering requirement for bonuses will be set out in the terms specific to that bonus. Not all bets will count towards the wagering requirements. Bets on Blackjack, Roulefes, Arcade games (Heads or Befer, Dice Twister, etc) Video poker games (Jacks or Befer, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards your wagering requirements. Table games wagering contribu,on is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%. Most of Slot games contribute 100%. These percentages can be changed from ,me to ,me so please make sure to contact the Website customer support each ,me to find out a certain game’s wagering contribu,on.
16.11. Wagering requirements
16.11.1. APer geJng the bonus it is transferred to the bonus balance up to the moment of reaching the wagering requirements.
16.11.2. The wagering requirements are a mul,plier that represents the number of ,mes you have to play a bonus before you are able to withdraw any winnings. APer reaching the wagering requirements, a bonus or accrued winnings are transferred into main balance.
16.11.3. Wagering requirements for bonuses will be null when the balance is lower than Euro 0. (or the equivalent in your Account currency).
16.11.4. The funds won using bonuses cannot be withdrawn un,l all bonuses are wagered.
16.11.5. You can make a withdrawal before you have fulfilled the wagering requirements, but then you will lose your bonus money. If you decide to make such a withdrawal you have to contact the Website customer support team.
16.11.6. Every user has the right to abandon the bonuses by making the request to Website customer support in order to zero the bonus balance.
16.12. Free Spins With free spins, you get to play free on a game on the Website with the same chance of winning as when you play with your real money. Winnings on free spins are converted to bonus money and usually need to be wagered.
17.1. Zelda Company B.V accepts bets or/and wagers for spor,ng events that are presented on the Website. All such bets/wagers are subject to the rules applicable to each sport, e.g. Basketball, Tennis, E-Sports, etc.
17.2. You cannot make wagers exceeding your Account balance.
17.3. Once a bet has been placed and confirmed, a user cannot change or cancel a bet. It is therefore in the user’s interest to ensure that all details of their bet are correct before placing a bet.
17.4. Before an event starts, Zelda Company B.V reserves, at its own discre,on, the right to void or cancel part or whole of a bet even aPer its acceptance without providing any reason to the user. APer the event start, Zelda Company B.V reserves, at its own discre,on, the right to void or cancel part or whole of a bet, even aPer its acceptance if there is a valid reason for this, such as: - a mistake in the wording (palpable error) of the event, odds or star,ng ,me; - the user afempt to bypass Zelda Company B.V limits (poten,al payout) and risk management by placing mul,ple, iden,cal or similar bets or opening mul,ple Accounts; - the user is geJng an advantage of any public announcement or secret informa,on he has access to that determines the outcome of the bet; - the user combines related bets; - the user is ac,vely par,cipa,ng in the event, e.g. as a Player, Referee, Manager or has direct or indirect rela,onship with events par,cipants; - Website suffers a technical error offering wrong odds or events; - any other valid reason duly communicated to the user upon request.
17.5. Zelda Company B.V reserves the right to cancel all bets of an event, if there is any change regarding the venue of the event.
17.6. Zelda Company B.V reserves the right to cancel all bets if there are radical changes in the circumstances of an event such as the length of playing ,me, the distance in a race speed or the number of periods, etc.
17.7. Winnings will be credited to the user Account following confirma,on of the final result.
17.8. The outcome of a market is sefled once this is determined. Zelda Company B.V takes the right to sefle the game results in case a market is not determined earlier in the game. This rule works in terms of the normal dura,on of the match being concluded and if no any condi,ons are stated in the market descrip,on on the Website. For example: Example 1: Match-winner 1X2 market of an event is determined aPer the end of the normal dura,on (regular ,me) of the event. Football (Soccer) 1x Match Winner is determined aPer the 90 min, including any extra minutes called by the referee of the match as “normal dura,on”. When the game is played in Over,me (the regular ,me cannot determine the winner), all markets state that this is a subject to pay “include over,me” aPer comple,on of the game. If there are any penalty kicks (or other decisive moments) they’re not taken into considera,on, unless another stated in the market. If the beginning of the game is delayed for whatever reasons, the event can be kept open and all bets can remain open 48 hours from the official start ,me. Nevertheless, Zelda Company B.V reserves the right to void such bets on its direc,on and refund the Users’ stakes back. All bets can remain open and be calculated due to the game results by the decision of Zelda Company B.V when the organizer con,nues the abandoned event within 48 hours aPer star,ng ,me. In case the abandoned event does not con,nue with the decision of the organizer within 48 hours aPer its star,ng, Zelda Company B.V will sefle all determined markets that were completed on the pitch. In addi,on, Zelda Company B.V will cancel another and refund the stakes to players. There are excep,ons to the general rule: The 48 hours rule is not supported in the Tennis games. All bets are available un,l the referee or official representa,ve determines the winner. Nevertheless, there are cases in which a player re,res. In this situa,on, all markets that are determined on the court are sefled accordingly and all the rest declared void and stakes returned to players. If there are any doubts about the re,rement of a player before the last point is concluded, the market of the match winner is cancelled. Nevertheless, all markets that relate to the specific sets or games that are determined, are sefled accordingly. Baseball games. The 48 hours rule is supported. When two teams are playing 2 games in a row they are considered as Game 1 and Game 2 and will be sefled as chronologically played with all bets valid. For the avoidance of doubt, if Team A plays Team B twice, the result of Game 1 will count for bets offered on Game 1 as originally scheduled and the result of Game 2 will count for bets offered on Game 2, as originally
scheduled. The 48 hours rule is valid. (e.g. if a football match is abandoned in the second half, the markets of the first half will be sefled normally). (e.g. in the example above, the markets of the second match have not decided) will be void and stakes will be refunded to customers.
17.9. Explana,on of specific BeJng Types If there is at least one Scorer when the match is abandoned, all bets made on the first Goalscorer will be applied and on the last will be cancelled. A player will be determined as a winner according to Goalscorer market at any ,me, and other players’ bets are void. Head 2 Head Bets These bets mean the predic,on about taking the higher posi,on, geJng more points or results between two players. Head 2 Head bets will work if both players will do the best in the event. If two players get the same result or play out a draw, all bets will be void. Outright Bets These bets mean the predic,on about taking the higher posi,on, geJng more points or results among the players (3+). Outright bets will work if all par,cipants will ac,vely take part in the event. If there are par,cipants that do not take part in the event, all odds that were placed on other par,cipants will be amended and sefled with a reduc,on in the odds. The reduc,on includes the same margin applied to the missing par,cipants. If two or more par,cipants take the same result (play in a draw), the applicable odds will be equal to the accepted odds divided by the number of ,e par,cipants (e.g. with equal odds 2.70 and three ,e par,cipants the final odds will be: 2.70 / 3 = 0.90), unless the official representa,ve chooses only one winner with an addi,onal sta,s,c criterion (e.g. assists). Booking markets These are yellow and red cards. The yellow one counts as one card and the red - two. If a player gets two yellow cards in a row that are changed into a red card, this counts as three cards. In general, a player cannot receive more than three cards. A seflement will be based on all available card data that will appear during the normal event’s playing ,me. The cards are shown aPer the final whilst won’t be considered. The cards of a player who did not take part in the game (players that have already been replaced, coaches, players on the bench who have not taken part in the game) will not be considered. Booking markets with points In general, a player cannot get over 35 points during the game. A yellow card brings 10 points, the red one is counted as 25 points, and the second yellow-red card– 25. The second yellow card for a player who leads to a red card is not counted. Corners The corners are considered for the relevant market seflement only if they have been taken. If the corner is given but not taken, it will not be counted. Intervals The period from 00:01 un,l the comple,on of the minute indicated as the end minute is stated as the first interval. To exclude doubts, the interval 1-15 min is considered the period from 00:01 to 15: and the interval 30-45 min is considered the period from 30:01 un,l the end of the First Half accordingly. The interval 75-90 min is considered the period from 75:01 to the end of Full Time. The referee on its direc,on considered the last ,me interval from the minute indicated un,l the end of the period.
17.10. Bets by order and from bookmakers as well as beJng agents are not permifed. Bets on events in which the befor is par,cipa,ng (“par,cipa,ng” in this sense relates to those persons involved as a sportsperson, athlete, as an owner, trainer or func,onary of a par,cipa,ng club) or those which are commissioned by any person par,cipa,ng, are not permifed. In addi,on, bets on league, cup or other events in which the respec,ve club/ organiza,on is par,cipa,ng may not be placed or commissioned by those persons considered to be par,cipa,ng in the respec,ve event. In the case of viola,on of these regula,ons, Zelda Company B.V reserves the right to refuse payment of any winnings and already invested stakes as well as to cancel any bets. Zelda Company B.V takes no responsibility for knowing if the user is a member of one of the men,oned groups. This means that Zelda Company B.V is en,tled to undertake any necessary measures at any ,me aPer the user has become known as being a member of one of the men,oned groups.
17.11. Live scoreboard details added on Zelda Company B.V. are for informa,on purposes and are not a basis for seflement. All persons should ensure scoreboard details are correct before placing their bets.